Technical Support Analyst - LA Region

November 25, 2013 - February 15, 2014
Location:Baton Rouge, LA
Salary Range:Commensurate with experience.
Benefits:Excellent benefits package.
Employment Type:Full Time

The success of any business relies upon its ability to match opportunities with the right resources — and most importantly, the right people. BancorpSouth Insurance Services, Inc. provides Commercial, Employee Benefits, and Personal insurance brokerage and consulting services throughout the United States.

http://www.bancorpsouthinsurance.com/careers/ to apply for this position.

Duties:Job duties include Local LAN Administration, maintaining, troubleshooting, and repairing computer systems, servers, hardware, software, and peripherals in a multi-user environment.

Minimum qualifications include:

  • 3-5 years experience in s similar position
  • Technical or Bachelor’s degree in Computer Sciences or related field is preferred.
  • Working knowledge of Windows Operating Systems, including 2000/XP/7/8 and Server 2000/2003/2008/2012 as well as Microsoft Office Suites is required.
  • Certifications are preferred (MCP, MCSA, A+, N+)
  • Intermediate to advanced knowledge of basic Windows networking is preferred.
  • Local and Remote Desktop Support - Helpdesk Support experience preferred.
  • Excellent organizational skills, attention to detail, and the ability to multi-task assignments are required.
  • Ability to work independently with minimal supervision is required.
  • Excellent communication and analytical skills to effectively understand and resolve user issues are required.
  • Ability to work in a team environment required.
  • Projects professional appearance and manner.
  • Ability to multi-task and ability to be flexible is required.
  • Light travel to remote offices will be required.

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