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Technical Support Analyst - LA Region

November 25, 2013 - February 15, 2014
Location:Baton Rouge, LA
Salary Range:Commensurate with experience.
Benefits:Excellent benefits package.
Employment Type:Full Time

The success of any business relies upon its ability to match opportunities with the right resources — and most importantly, the right people. BancorpSouth Insurance Services, Inc. provides Commercial, Employee Benefits, and Personal insurance brokerage and consulting services throughout the United States. to apply for this position.

Duties:Job duties include Local LAN Administration, maintaining, troubleshooting, and repairing computer systems, servers, hardware, software, and peripherals in a multi-user environment.

Minimum qualifications include:

  • 3-5 years experience in s similar position
  • Technical or Bachelor’s degree in Computer Sciences or related field is preferred.
  • Working knowledge of Windows Operating Systems, including 2000/XP/7/8 and Server 2000/2003/2008/2012 as well as Microsoft Office Suites is required.
  • Certifications are preferred (MCP, MCSA, A+, N+)
  • Intermediate to advanced knowledge of basic Windows networking is preferred.
  • Local and Remote Desktop Support - Helpdesk Support experience preferred.
  • Excellent organizational skills, attention to detail, and the ability to multi-task assignments are required.
  • Ability to work independently with minimal supervision is required.
  • Excellent communication and analytical skills to effectively understand and resolve user issues are required.
  • Ability to work in a team environment required.
  • Projects professional appearance and manner.
  • Ability to multi-task and ability to be flexible is required.
  • Light travel to remote offices will be required.

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